Frequently Asked Questions

1. Why should I book my excursions through

Our excursions offer a personalized and unforgettable experience, tailored to your preferences, providing a level of service beyond standard cruise offerings.

2. Do you offer custom shore excursions for groups?

Yes, we specialize in creating custom shore excursions for groups, ensuring a unique and cohesive experience for all participants.

3. Is there more risk of us missing the ship if we don't book directly through the cruise line?

No, our excursions are planned with cruise schedules in mind, and we prioritize timely returns to the ship.

4. How do I reserve my shore excursions through

Simply visit our website, choose your desired excursions, and follow the easy booking process.

5. Will I receive a booking confirmation and voucher to prove that I paid?

Yes, upon successful booking, you will receive a confirmation email along with a voucher as proof of your reservation.

6. How soon in advance should I reserve my excursions?

It is recommended to reserve your excursions as early as possible to secure availability.

7. How close to the tour departure date can I make a reservation?

Reservations can be made up to 48 hours before the tour departure, subject to availability.

8. If I want to book at the last minute, less than two days before departure, do I have any options?

Last-minute bookings are subject to availability, and we'll do our best to accommodate your request.

9. What is included in the price of the excursions?

The price includes all specified activities, transportation, photography stops at scenic spots, time flexibility, and baby boosters (upon request).

10. What should I wear on my excursion?

Wear comfortable clothing and suitable footwear. Specific recommendations may be provided in the excursion details.

11. How much physical activity is involved in the tours?

Activity levels vary, and details are provided in each excursion description. Choose based on your preferred activity level.

12. Where do I go to meet my tour driver once I get off the ship?

Clear instructions for meeting points will be provided in your confirmation email and voucher.

13. What is your policy regarding cancellation?

Refer to our cancellation policy on the website for details regarding refunds and cancellations.

14. I'm already on my cruise and have an emergency. Who can I contact about my tour?

Our emergency support line is+306940856665 (Evi Sialadakis). It is provided also in your confirmation email. 

15. What currency are the shore excursion prices shown on your site?

Prices are typically displayed in the currency of the country where the excursion takes place (€). 

16. What if I miss my tour because the ship is late or cannot make it into port? Will I get a refund?

Our policy varies, and details can be found in our terms and conditions regarding missed tours.

17. Am I expected to tip the tour guide and/or driver?

Tips are appreciated but not mandatory. Guidelines, if applicable, are mentioned in excursion details.

18. What if I need to cancel or make changes to a reservation I already made?

Send us an email at regarding the change you would like to make, and we will discuss further.

20. Are there any age restrictions on some tours?

Age restrictions, if any, will be mentioned in the excursion details.

21. Is there time for me to take more than one excursion in one day at a port of call?

It depends on the duration and scheduling of the excursions. Check the details for feasibility. 

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